This post is part of a series of post about Azure Bot Service
As we know Microsoft Azure is an intelligent cloud that offers us a bunch of services to give the power to our applications and organizations to beat in the Digital Transformation era, giving us the ability to achieve more.
Create a knowledge base with Microsoft QnA Maker
What is QnA Maker?
Is part of Azure Cognitive Services, a suite of services and APIs for building intelligent apps backed by artificial intelligence (AI) and machine learning. Rather than code a bot to anticipate every question a user might ask and provide a response, you can connect it to a knowledge base of questions and answers created with QnA Maker. A common usage scenario is to create a knowledge base from the URL of a FAQ web page so the bot can answer domain-specific questions such as «How do I find my Windows product key» or «Where can I download Visual Studio Code?»
Create your own QnA Maker Service
First, we need to go to the QnA Maker portal .
Then select Sign in in the upper-right corner and sign in with the same account you used to create the web app, unless you already have a knowledge base, the portal will point out that you don’t have any and direct you to create one from the menu.
So in the menu at the top of the portal, select Create a knowledge base, Select Create a QnA service. Selecting this button takes you to the Azure portal and signs you in with the credentials you used earlier. You create the QnA Maker service and the associated Azure app service that will host it in this portal.
In the Azure portal tab enter the following settings for the new QnA Maker service.
When you finish filling all the information above click Create and Wait until «Deploying» changes to «Succeeded» at the top of the blade, indicating that the QnA service and the resources associated with it were successfully deployed.
The next step is to create a knowledge base of questions and answers to infuse the bot with intelligence.
See you in my next post!